IT Officer

Expired on: Apr 30, 2024

Globus Education Systems is seeking a highly motivated and detail-oriented IT Officer to join our dynamic team! In this role, you will play a vital part in ensuring the smooth operation of our entire IT infrastructure, supporting staff with their technical needs, and contributing to the ongoing development of our technology solutions.

You will be reporting to the Marketing Communications and Digital Director.

About Us:

Globus Education Systems is a leading provider of high-quality study abroad programs, empowering students to achieve their academic and professional goals. We offer a diverse range of programs and rely on a strong IT infrastructure to connect with students, partners, and staff worldwide.

Who You Are:

  • You are a skilled IT professional with a strong foundation in computer hardware, software, and networking principles.
  • You possess excellent troubleshooting skills and a passion for resolving technical issues efficiently.
  • You are a clear and concise communicator who can explain complex technical concepts in a user-friendly manner.
  • You are a team player with a positive attitude and a willingness to collaborate with staff across all departments.
  • You are a proactive problem solver with a keen eye for detail and a commitment to accuracy.
  • Skilled at Maintaining CMS based websites (A plus)


  • Provide technical support to staff in a timely and professional manner, resolving hardware, software, and network connectivity issues.
  • Install, configure, and maintain computer systems, peripherals, and software applications.
  • Perform routine maintenance tasks to ensure the optimal performance of the IT infrastructure.
  • Monitor system performance and identify potential problems before they occur.
  • Implement and enforce IT security policies and procedures to safeguard company data.
  • Assist with user account management and access control.
  • Troubleshoot and resolve network connectivity issues.
  • Stay up-to-date on the latest IT trends and technologies.
  • Assist with the selection, implementation, and maintenance of new IT software and hardware.
  • Document technical procedures and maintain accurate records.
  • Contribute to the development and implementation of new IT solutions to optimize efficiency and support business needs.


  • Minimum of 2-3 years of experience in a technical support or IT specialist role.
  • A+ or equivalent IT certification preferred.
  • Strong understanding of computer hardware, software, and networking concepts.
  • Excellent troubleshooting and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong analytical and critical thinking skills.
  • Excellent attention to detail and a commitment to accuracy.


  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and growing industry.
  • Be part of a team that is passionate about education and international experiences.
  • Gain valuable experience in a supportive and collaborative work environment.
  • Continuous learning and professional development opportunities.

To Apply:

Please submit your resume, cover letter outlining your interest in the position, and any relevant IT certifications you may hold. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Category: IT
Job Type: Full Time
Job Location: Yaounde
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